FAQ's

What is escape room?

An Escape Room is a real interactive game where your team must work together to discover clues, solve puzzles and overcome intuitive challenges to unlock the final door of the adventure.

Are we really locked inside?

No, the entry door is always unlocked but there is a separate exit door your team is working to unlock.

Is it scary?

No. We do not do jump scares or horror elements in our games. All of our games are family friendly.

What are your hours?
Monday - Thursday

5:30 PM to 9 PM

Friday

5:30 PM to 11 PM

Friday & Saturday

3 PM to 11 PM

Sunday

CLOSED

*And By Appointment

How do I make a reservation?
How old do you have to be to play?

The games are enjoyable for both adults and children. Although all puzzles are adult level puzzles, we have an unlimited hint system, so if children are not playing with adults they may just have to ask for more hints if they are stuck.

Will our reservation be grouped with others?

Our reservations are open unless you would like to reserve the entire room.

How difficult are the puzzles?

Our puzzles vary in difficulty levels, but you will not need any additional info besides what you find in each room!

I want to bring my kids, is that possible?

Yes, you are welcome to bring them however children under 8 may become bored with the puzzles.

Our group has never done anything like this before. Are we in trouble?

We love having new groups! All of our rooms will present a challenge but as long as your team is willing to work together you can accomplish any game!

What is your cancellation policy and other terms and conditions?

Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

Are there video cameras in the room?

Yes. Cameras are used by the Game Master to monitor your live experience.

Is the space wheelchair accessible?

This depends on the game, please email for more specific information.

Are there any medical limitations?

Please consult a doctor if you have questions about this type of activity.

Can just two people play in one of your rooms?

This depends on the game, please email for more specific information.